FAQ
Frequently asked questions
Here you will find the answers to frequently asked questions.
Zipforce suits anyone who:
- Sometimes want to exercise and other times get help from an electric motor
- Already have a favorite bike
- Sometimes parks the bike in unsafe places
- Want to be able to share an electric motor between different bikes
Zipforce is mounted on the front or back wheel with the help of a unique mount. The mount is designed to fit as many bicycles as possible.
Model Zipforce Distance
Motor nominal output power: 250 W
Battery voltage: 22.2 V
Battery: 16 Ah/350 Wh
Charging time: 4 hours (4A charger)
Estimated range max/min: 70/30 km
Maximum speed with assistance: 25 km/h
Weight motor and battery: 2.9 kg
Weight mount and Pedal Sensor: 0.3 kg
Weight Charger: 0.4 kg
Motor Dimensions: 270x140x85 mm
Model Zipforce Slim
Motor nominal output power: 250 W
Battery voltage: 22.2 V
Battery: 9.6 Ah/211 Wh
Charging time: 2.5 hours (4 A charger)
Estimated range max/min: 40/20 km (24/12 miles)*
Maximum speed with assistance: 25 km/h
Weight motor and battery: 2 kg
Weight mount and Pedal Sensor: 0.3 kg
Weight Charger: 0.4 kg
Motor Dimensions: 275x107x80 mm
PAS Connection: Wireless
Model Zipforce ONE
Motor nominal output power: 250 W
Battery voltage: 22.2 V
Battery: 14.5 Ah / 313.2 Wh
Charging time: 4 hours (4A charger)
Estimated range max: 60 km
Maximum speed with assistance: 25 km/h
Weight motor and battery: 2.7 kg
Weight mount and Pedal Sensor: 0.4 kg
Weight Charger: 0.4 kg
Motor Dimensions: 270x140x85 mm
PAS connection: wired
Zipforce works best with relatively smooth tires that are intended for cycling on the road, but can also be used with rougher patterned tires as long as the center has the same shape over the entire tire. The tires must always be well inflated for Zipforce to run reliably. Studded tires are not suitable for Zipforce.

When you pedal, a pedal sensor senses your pedaling frequency and the motor starts - the rubber wheel that rests against the bike’s tires spins and propels the bike forward.
At full assistance during normal cycling, the battery lasts for about 40 km with the models ONE and Distance. Slim has a smaller battery and therefore shorter range. If you help a lot yourself, the battery can last up to 60 km. Zipforce is also equipped with regenerative braking that provides a light engine brake and at the same time charges the battery.
Electric bicycles are legally limited to 25 km/h, and this also applies to Zipforce. At higher speeds, the engine stops running, but you can still, with your own power, get the bike up to higher speeds of course.
Zipforce is a portable electric motor that you mount on the front or back wheel of your regular bike to convert it into an electric bike. When cycling, simply click on the Zipforce supporting motor in the including mount. With extra mounts, you can also move your Zipforce between different bikes.
We manufacture Zipforce in south of Sweden and therefore usually have spare parts in stock close by. Contact customer service and we will help you.
Most bicycle basket suits well with Zipforce.
We sell a bracket that makes the bicycle basket come up higher if your bicycle basket is too close to the tire.
A discharged battery takes approximately 4 hours to fully charge with the included charger for models One and Distance. Zipforce Slim’s battery takes about 2,5 hours to fully charge.
Be aware to only use Zipforce original charger 4A 25.2V to charge your Zipforce, or another charger supplied by Zipforce AB intended for this product. The charger is connected to the Zipforce before it is connected to the wall outlet. The charger is equipped with an LED that lights green when the battery is fully charged and red when charging. The red charging light on the charger lights up when it is connected to the wall outlet. Carrying out a full charge of the battery takes about 4 hours, provided that the battery is completely discharged. It is normal for the charger to get warm. Never place anything on or near the charger or Zipforce, so that the heat cannot be vented away. Do not charge near flammable materials. After charging is complete, the charger must be disconnected. Avoid leaving charging unattended. Do not charge in freezing temperatures or high temperatures. Contact Zipforce if you suspect damage to the battery or if the device has been exposed to external influences.
Zipforce can be mounted on most bikes, but some models may require a little more modification than others. The bracket/mount is designed to fit as many bicycles as possible. If you are unsure – feel free to send a picture of your bike to [email protected] and we can look at it and help you.
The motor assistance level (how much help you want) is set with a rotatable control located on the unit. You can also set the motor via the Zipforce mobile app, available for both Android and iOS.
Zipforce is a separate portable electric bike motor, and not a complete electric bike.
Zipforce is water resistant and can withstand rain well. Zipforce has undergone extensive tests and is CE marked according to the electric bicycle directive 2017 which applies within the EU. This means that Zipforce meets the same water endurance requirements as all electric bikes.
Your Zipforce has a two-year warranty for EU market, and a 30-day right of free return
Zipforce can be mounted on the rear wheel. In that case, remember switching to “Reverse Mode” in the app. Mounting on the front wheel is more common because the package holder and fender are often in the way of a rear wheel mounting.
We are located at Dalagatan 76 in Stockholm, Sweden. You can reach us at [email protected] for any questions.
We use Li-ion batteries from Samsung. The battery should handle about 1000 charge cycles with good performance. Contact customer service if you need to change the battery and we will help you.
Zipforce is an environmentally friendly alternative, as it is powered by electricity and gives you the opportunity to use your existing bike instead of buying a brand-new electric bike. In this way, we can help saving on nature’s resources, through healthy recycling and thereby limit material abundance.
Zipforce itself is also climate-smart with a recycling rate of 80-90%.
Zipforce gives you flexibility and choices, as with the help of the electric motor, you can cover longer distances in an environmentally friendly and economical way instead of using heavier and larger means of transport. When you want to exercise, you use the bike as a regular bike. Zipforce can also, easily and smoothly, be used on several bikes, so that more people in the family can use an environmentally smart alternative. Zipforce is both Clean Tech and Health Tech in one package.
The app is downloaded via Google Play or the App Store. You can easily change your setting of your Zipforce and also see information such as speed, distance, cadence, statistics etc.
Configuration:
- After downloading the app, turn on your Zipforce and wait until the light comes on.
- When the light is on, open the app, press scan, then click on the number of your Zipforce device identity (Zipforce_xxxx).
- Enter the default code “1234”. You can change your code on “Set pin”
- You can also set the speed to eg. 14km/h, if you don’t want to bike so fast.
- To reset the password to the unit, set the knob to minimum power in “off mode”, then turn on the unit and immediately pull the knob to maximum power and the back to minimum. It should then start flashing blue and red from the device, which means your have succeeded.
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